FAQs About Web Design

What is a revision and how does it work?

A revision is a change you request after a draft. Pack as many changes into each round as possible. You receive two revisions unless we agree otherwise. We use your feedback to refine the design to match your goals.

Do you write the content for my website or do I need to provide it?

You choose. Write your own content with our copywriting sheets, or hire us to write it for you.

What is included in your website packages?

Inclusions depend on the package. Each package lists features such as design, code, add-ons, and support. View our web design packages.

Do you design eCommerce websites?

Yes. Most stores take six to eight weeks. Size and features influence the timeline. Learn more about our eCommerce website services.

Do you offer logo design or branding services along with websites?

Yes. We offer brand design. We also adjust existing logos for an extra investment. See our brand identity services.

What do I need to get started with a website project?

Provide your images where possible. We source stock images if needed. Share your branding so the design matches your business.

What platforms do you build websites on?

We build on WordPress using Elementor, a drag and drop builder that makes updates simple.

Do you connect websites to social media or other third-party tools?

Yes. We connect your site to social media and other tools your business uses.

Will my website include a contact form or ways for people to reach me?

Yes. Every site includes a contact form and clear contact details.

Do you design websites for all types of businesses?

Yes. We work with many industries, including service-based businesses and trades.

Do you redesign existing websites?

Yes. We redesign existing websites to improve structure, performance, and clarity.

Will my website be mobile friendly?

Yes. Your site will work smoothly on phones, tablets, and desktops.

What if I already have a design idea for my website?

Great. We use your idea and tweak it for usability and your goals.

Do you offer stock images if I don’t have photos?

Yes. We supply stock images when needed. Paid images are your cost.

Do you add special features like booking systems or forms?

Yes. We add booking, advanced forms, and other features. Extra licence or build costs are your responsibility.

Do you test the website before it goes live?

Yes. We test speed, performance, and compatibility before launch.

How long does it take to build a website?

Building a website can take four to six weeks depending on the size.

Do you design websites that follow accessibility standards?

Yes. We follow accessibility best practice so more people can use your site.

Will my website be fast and optimised for performance?

Yes. We optimise for speed and smooth browsing.

Do you match the design of my website to my existing branding?

Yes. We align colours, fonts, and style with your brand for a consistent look.

Do you provide training on how to use and update my website?

Yes. We provide training and tutorials so you know how to update, maintain, and keep your site secure.

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